As a lot of people in the company say: it just works. Login. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Openforce simplifies your contractor management processes by providing a single platform solution. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Remote Work-From-Home Call Center Agents - Join Liveops Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Some clients also pay commissions. If you have not created a ticket yet then you would need to register or create a new ticket to begin. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . The integrations looked complex. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Gift Matching Liveops exists to improve people's lives, and . Cons are having to provide your own equipment. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Secure your consumer and SaaS apps, while creating optimized digital experiences. No matter what industry, use case, or level of support you need, weve got you covered. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Username or Email Password. Password Remember me Or, sign in using: Reach out to us. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Its why weve led the industry in virtual flex agent services for more than 20 years. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Conducting inbound/outbound customer service calls. You can make money teaching it online. Liveops, Inc. | LinkedIn Hard to get in contact with managers for help. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. To find out more, read our Privacy Policy and Cookie Policy. It changed what we focus on as IT, he says. Improving Peoples Lives. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Reach out to us. Find top links about Liveops Nation Login along with social links, FAQs, and more. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. From professional services to documentation, all via the latest industry blogs, we've got you covered. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Since you are self-employed, you are in control of your profits and losses. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Or you do, but sit & sit with few to no calls? You get to dictate when and how often you commit to providing services. Pay, Vacation time, You get to work from home. You can also manage cookies in your browser settings. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Pros. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Learn More. Login - LiveOps Inc. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed You can also manage cookies in your browser settings. Liveops Nation Login - eihowr.dixiesewing.com LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Suite 390. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Mobile first. Different programs have different pay structures. Money is amazing, but like every job there are flaws. Attack Protection. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Apply to Liveops (Fountain) We didnt just evolve the remote contact center model, we revolutionized it. Have additional questions about applying? which is why weve been helping companies like yours for over 20 years. Work from home. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. The cons are being able to work in your own home. Build a thriving work-at-home business providing remote customer service for top brands. Contact Liveops - Join Liveops process. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Documenting details of calls and customer interactions. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Submit an application for an available virtual contact center opportunity. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Status. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. With Okta we're able to quickly deploy tools to new employees. management. Login Cons. LiveOps Review | How it Works & What To Expect - SideHusl Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Independent Contractor management Ditch the paperwork and endless manual tasks. Freedom. Its a huge, huge advantage for us, says Myers. The amount of paper eliminated alone was a huge benefit. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Group Linking Link Okta groups to existing groups in the application. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Community. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Enjoy the freedom and flexibility of being your own boss. Looks like you have Javascript turned off! Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. We use cookies to improve your experience on our website. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Health, Dental & Vision. Everyone else we spoke to claimed they were cloud-based but they weren't. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops is a recognized thought leader in the virtual contact center and customer service industries. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Learn more about how Liveops virtual contact center solutions can scale your business. Set your own schedule to work around your life. Earning potential. FLEXIBILITY AT SCALE. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Read more. Login. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. But, the site does not guarantee that youll take calls during those hours. Enjoy the freedom of being your own boss. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Support. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Functionality Add this integration to enable authentication and provisioning capabilities. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Sign in. This means you can choose when, where, and how often to work! Login. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Need to plan around other commitments? To find out more, read our Privacy Policy and Cookie Policy. When I started it, my team said, Youre crazy. Username or Email Password. We use cookies to improve your experience on our website. Rather, you are self-employed meaning you work for yourself, or your business. Liveops Agent Okta Portal Main hustle or side gig its all up to you. Okta goes so much further than other providers, Huckabay says. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. That syncs to Okta and then that person cannot access any applications. Outspoken. Contact Us | Liveops The only downside is a lot of training without pay. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Knowledge Base. No problem. You dont have to do anything else.. They have to be accessible, easy to use, secure, and platform agnostic. HSA and PPO Options National and Local Networks Retirement. Liveops is a legitimate company. Thats up to you. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops is a recognized thought leader in the virtual contact center and customer service industries. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Log in. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Find Out How & Apply . Our Offices. The freedom of an entrepreneur. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Forgot Password - LiveOps Inc. IT Support https://join.liveops.com/work-from-home-call-center-jobs/ Want to become a Liveops agent? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Flexibility. Live Nation | Okta If there are system issues, you will not get paid. Login to track your existing support requests. First, check out our frequently asked questions about the agent experience and application process. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. They love it because it does what it's supposed to do.. Easy global collaboration. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Sign In | WebCE Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Then, this is the place where you can find some sources which provide detailed information. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Hello, Liveops. Which equals no money! Virtual Call Center Services - Resources - Liveops When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Copyright 2023 Liveops, Inc. All rights reserved. Not everyone will be as precious with your business as you are. Our developer community is here for you. Here's everything you need to succeed with Okta. fits your experience, personality, and preferences the best? Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Click herefor technical info. Be the customer care voice of top brands, providing best-in-class service. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Login - Corporate Helpdesk View our background requirements here. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Learn about Liveops Enterprise Solutions Click Here . Get started on your new home business Flexibility. I wish there was some type of base pay. Forgot password? Once the Openforceplatform was in place, a major pressure point was released. Existing Duo Security enrollments. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Love the flexibility of the jobs, but wish training was paid. Learn more Tax Support Provide support to users of top tax software providers. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. This is critical, says Huckabay. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Submit ticket. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Please update your browser to the latest version on or before July 31, 2020. Liveops Nation - Virtual contact center Community The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Remember me. The sign-in URL is the web address you use in your desktop browser to access your company portal. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Qualify and onboard contractors in record time. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Norton 360 with LifeLock helps keep your digital life safer. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Flexibility. Their consistency, professionalism and customer service are unparalleled in the industry. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. This was a tight category! IT Support You are using an unsupported browser. Companies across a variety of industries trust Liveops to provide virtual contact center services. Help patients get the most out of treatment plans. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. The modern contact center. Virtual. Flexible. Efficient. - Liveops Press & Media. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Apply now and a member of our team will work quickly to review your application and provide next steps. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Liveops Agent Portal Okta - Explore Recent I still love it., I strongly recommend not working for this company. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Earning potential. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Earning potential. But we were just relentless, and in one year we moved all of our workloads to the cloud. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. To find out more, read our Privacy Policy and Cookie Policy. Okta Come on board! Liveops | Okta . Managing multiple systems, programs, and screens simultaneously. Independent Contractor Management - Openforce Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. I wish there was some type of base pay. Collaboration tools are a huge part of us being successful, says Myers. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Forgot your password? The typical military family moves every two or three years. Careers at Liveops Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Check the Eligibility requirements and make sure were currently accepting applications in your state. Were now out of the back room and working with the business to add direct value, Huckabay says. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Sound: Must have a sound card installed and be equipped with speakers or headphones. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Connect contractors to affordable commercial insurances. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here You don't necessarily have calls every . Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Liveops SWA Array Overview This app integration supports Single Sign-On. Copyright 2023 Liveops, Inc. All rights reserved. Creatively solving problems. Client opportunities may have additional requirements, including expanded client-specific certification. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. . The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Learn more about how Liveops virtual contact center solutions can scale your business.

Eversheds Legal 500, How Much Did Things Cost In 1941 Uk, Articles L