The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. with Q Link chat. You must opt-in and choose an eligible ACP service plan. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Login to MyAccount using your email address and password. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). An eligible household is limited to one monthly service discount and one device discount. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Valid contact number which is neither number involved in the phone number change. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Videos stream at DVD quality (480p). Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Offer not available for existing enTouch Wireless customers. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Carrier on Customer's Account *. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Social Security benefits statement. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. . The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Only eligible consumers may receive ACP discounts. Benefits may be transferred to another participating provider at any time. Press Center; Join the enTouch Team; Contact Us; 1-888-610-1499; Internet. Videos stream at DVD quality (480p). Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. OFFERS MAY VARY BY STATE and service may not be available in all areas. Let's Chat. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. BROADBAND DATA. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. For additional information about broadband speeds, including network limitations, visit https://entouchwireless.com/internet-transparency/. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Enrolling with enTouch Lifeline cell service is easy! Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. Check your phone number's eligibility at T-Mobile's transfer portal. Currently, millions of people in over 40 states find this platform very efficient. Our standard terms and conditions will apply. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). The ACP monthly service and device discounts cannot be transferred to another household or individual. Notice letter of participation in a qualifying state, federal or Tribal Program. . Although not typical, the port process can take 24-48 business hours to complete. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Melanie Pinola As a service. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If you already own a phone, you could also bring your own device to EnTouch Wireless. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. *All forms of ID must be valid and used before expiration date. . TheOnline Enrollment formis easy to use and will walk you through each step of the process. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Participates in the Food Distribution Program on Indian Reservations. Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Veterans Administration benefits statement. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable.

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