tradesy return policy for sellers

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! Poshmark allows you to post an unlimited number of products on its platform. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. -Tradesy will return all items under $150 back to the seller if buyer requests return. You can also go with the option of transferring them to your debit card, PayPal, or bank account. I'm very happy I did it! Two days later the bag of my dream bag arrived. We recently received your feedback and wanted to follow up with you. It should be displayed hung or on a mannequin. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. I sold a purse for $1050, my take home was $778.24. It was the worst experience of customer service they've had. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Of course I was a bit nervous while opening the box. It shouldn't take more than a week for the seller to ship out the item. Best of luck to you! Learn more here. So if the wedding dress doesnt fit, for example, the buyer is out of luck. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Punks! Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. I just had a worst experience with customer service also. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. However, they are returns or refunds on Tradesy. The typical military family moves every two or three years. Many online sales platforms have problems attracting customers to their sites. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Why is it so secretive to tell me the exact return reason?? Have never had a Tradesy problem in several years of selling. It enables you to post as many items as you want for free. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. OneShop is a financial technology company, not a bank. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Another seller has started a class uit action. So if the wedding dress doesn't fit, for example, the buyer is out of luck. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. However, the fee is added to the sale price of every listed item. Frequently Asked Questions Related To Tradesy. Gain trust and grow your business with customer reviews. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. For items priced at less than $150, the payment processing fee will be just $5. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. This is a great space to write long text about your company and your services. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Tradesy also streamlines your shipping process. I don't want another piece of junk from them I just want a refund and never deal with this company again. In addition, the company handles all the processes involved in shipping on your behalf for free! Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. You can choose to disable the option to make an offer on an individual item or your entire closet. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. As a seller, our ultimate goal is to increase our sales in the fastest way possible. But all the reviews said it was legit and I could not find the item anywhere else. This is often due to the lack of incentives to offer customers. Thanks Tradesy. We were blown away. We're so sorry to hear that you've had a negative experience on our platform so far! SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? To do so will have you waiting up to a month for Tradesy to release your funds. I chose Tradesy because it was the only place I could find the item I was looking for. I deleted tradesy from my list. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. The seller payout process is HORRIBLE. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. They have stolen money that is mine. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Some sellers seem more conscientious about this than others. Im like WHAT? It was easy to place the order, the shoes came in as promised. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. H! I think it your database could be updated. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. We have a zero-tolerance policy when it comes to replicas. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. Its UNREAL!! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Moreover, you also are not permitted to create a single listing of multiple items. Everything went to expectation. These pythons were shipped in style. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). My husband and I were looking for my first Chanel bagfound it! They were well-packaged and beautiful. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. How long does it usually take after sellers ship the product? Heres a Review on Tradesy. It also provides phone and email support. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. I had to call multiple times asking wheres my money! thanks. If the item is found to be a replica you will be refunded in full. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. According to Forbes, the resale is predicted to grow significantly. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Hand-written note along with a cute thank you card on the inside. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Although this did not work out with the seller, the platform backed me up. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Why on earth would I seel a MOLDY bag to anyone??? If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. They advertise a strict selling policy of authentic and accurate descriptions for listing. Each of your unique items must have its listing on the platform. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. Hi James,We recently reviewed your feedback and wanted to follow up with you. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Learn more here. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. I've always wanted a LV purse and my coworker recommended checking Tradesy out. Is Tradesy The Best Place To Sell Clothes? Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. You will see your earnings have already had the selling fee and payment processing fee deducted. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. never again. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Worse selling app!!!!! To us, your feedback is everything, wed love to hear from you. For more information, please see our Im treated this way and we sold over 1/2 million dollars in merchandise. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. Exactly as described and definitely authentic. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Apparently they resell the items on another site. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. You can see more about making an offer and settings, Welcome Tradesy Sellers! Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? I should have been told that it was being shipped from China and there might be additional delays. That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Got a good deal on something I had been looking for. Saving favorites is a good way to be able to do so without putting something in the cart. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. Tradesy is also looking after its sellers. New Arrivals Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. Both looked better than their photos. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. And so, it becomes difficult to point out which platform is best for selling clothes. Once your listing is live, youll be notified immediately via email. It was delivered December 29th. This company is a rip off. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. This company does not typically respond to reviews. no one likes to get ignored, especially when spending a thousand $$$$. Consider holiday gift experiences. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. I have removed all my items from this shady scam company. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: You can find more details about the Trusted Seller badge here, and Expert Seller badge here. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. when not using bag to take the lining out. use a hair dryer Collectables like Pokemon cards, coins, and antiques. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. We want to do anything we can to make each experience worthy of your best possible rating! If I were you, I'd contact Tradesy immediately. Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. Many thanks! What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. All submitted reports are confidential and will never be shared with the listing owner. Cookie Notice I received a YSL bag that was counterfeit and item was sold new with tags. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. Is the commission rate different on Vestiaire Collective? If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know.

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tradesy return policy for sellers