Some US states are also requiring COVID tests for travelers to enter. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. If your travel is further out, please wait and call us closer to your flight or message us via email or facebook messenger. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. If you don't see a credit there, but think you have one, just give us a call. How do I book seat assignments and meal requests? If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. You will need to input your traveling companions' details before entering your credit card information. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Log in to get the phone number and call our agents, who will help you book over the phone. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. We will ask you for details about your experience to forward to our technical support team. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. You agree that you are bound by such additional terms and conditions. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. Most of these changes will be minor and we will advise you of them at the earliest possible date. The name on the credit card can be different than the name of the traveler. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We may correct any pricing errors on our website at any time. Your order constitutes an offer to buy a product. Most airlines are not offering full refunds at this point, except in very specific circumstances. Final payment is due 60 days prior to the tour start date. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. It is your responsibility to ensure you have the proper visas/documents. Tuition and Fee Policies in the Event of Campus Closure. To find the change rules for your flight ticket, look under the My Trips section of your account. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Please ensure you read the credit details and then give us a call when youre ready to book. Airlines generally do not allow changes to your routing or name changes. How do I change or cancel my flight ticket? Prices are not guaranteed until full payment is made. Travel for less and live for more with deals, contests and more. All refunds will be delayed until the situation stabilises. This applies to future travel credit as well. If your airline is offering refunds, we can advocate for a refund on your behalf. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. You will be given immediate feedback on whether the code worked and if not, why. No need to worry, your credit is associated with your original booking and not just your email address. A refund must never exceed the original payment amount. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. Most Popular. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. Please confirm which airline your credit is with by visiting My Wallet. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. We sell various travel related products on behalf of numerous transport and accommodation service providers, including, but not limited to airlines, coach, rail, and cruise line operators, and hotels. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. Alternatively you can ask us for copies. We aim to provide you with an amazing travel experience. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . StudentUniverse empowers young adults to experience the world with discount travel. These terms were last updated on 17 September 2018. You will need to have their legal name as it appears on their ID and their date of birth. Some countries have reopened borders to international travelers, with guidelines or restrictions. Please allow adequate time to obtain any such advice or documents. payment or sold at an inclusive or total price: (a) transport (b) Failure to provide this information on check in will result in passengers being denied boarding. Have a look and see if there is one that works for you! Second, they do not specify the baggage allowance on their e-ticket. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. You can also update your email address to a more permanent one on your account any time. If you are actually not allowed to enter a country because of a travel restriction, you may be eligible for a refund, depending on your airlines policy. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? If you don't see a credit that you think should be there, give us a call. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Do not book a roundtrip flight only to use the return portion. To ensure you are seated next to each other you can either contact us via email or chat with an agent. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. Any booking you make will be with the relevant travel service provider and not StudentUniverse. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. To verify your current enrollment status we may need to contact your university or college. Refund Policy. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking.

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