Health information and services provided by IDHS and other state agencies, Information and notifications for the Mental Health Medicaid Waiver 1915 c. The Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps) helps low-income people and families buy the food they need for good health. The program is managed by the Food and Nutrition Service (FNS) of the United States Department of Agriculture. Carol Stream, IL 60197-5400. to the first payment on a new bank or PayPal account. If the CP/obligee previously received TANF cash assistance but now receives Medical Assistance only, DCSS will send child support payments to the CP/obligee as stated in the next section. the 3-digit warrant code number, as shown on the Recipient Ledger/Inquiry screen (PF6/F6); the type action reasons as shown on Recipient Ledger/Inquiry screen (PF6/F6); any forms sent regarding the payments; and. An order for support is eligible for a modification review every three years, or when there is a significant change in the needs of the child or the non-custodial parent's income. You can apply for child support services by clicking the link below or calling 1-800-447-4278. convenience fees. This check represents the additional amount collected which is yours. The Autism Program of Illinois (TAP) serves and supports persons with Autism Spectrum Disorder and their families through a coordinated network of providers, parents, and university programs. If sanctioned, the CP/obligee has the right to ask for a hearing (appeal) and may be able to keep the benefits while waiting for the appeal decision. There is a registration process for first time users. Therefore the amount of child support collected may temporarily be less than the full child support order. The proposed Teacher Pipeline Grant Program would spend . 2200 N. Seminary Avenue The CP/obligee will receive all of the child support payments. It is important to note, however, that the Department can deduct child support payments from UIB only if the custodial parent, or obligee, has a child support . The Circuit Clerk in each county is responsible for maintaining a history of the Child Support paid on each case in their county. All Rights Reserved. JB Pritzker, Governor Theresa Eagleson, Director. If the CP/obligee receives Medical Assistance only and never received TANF cash assistance, the Department will only retain the amount designated as medical support to reimburse the state for Medical Assistance payments made for the child(ren). 2023 ILLINOIS COMPTROLLER'S OFFICE ALL RIGHTS RESERVED The Department of Human Services administers the program in Illinois. The Employee Database tracks salary information on state employees from the current year as well as previous years. For Illinois cases, a convenience fee is . Persons who do not receive public assistance can get an Application for Child Support Services (Title IV-D) by: Using the online application foundat:https://www.illinois.gov/hfs/ChildSupport/parents/ Pages/Applications.aspx, Calling the Child Support Customer Service Call Center at 1-800-447-4278 (persons using a teletypewriter or TTY device may call 1-800-526-5812); or. The DCSS computer system automatically calculates the delinquent amount and serves the NCP/obligors employer with an Income Withholding for Support to deduct an additional amount from the NCP/obligor's wages until the delinquency amount is paid in full. The CP/obligee has a sudden emergency or family crisis. UPDATED 3/03/23 AT 11:18 PM, Supplement to SAMS Manual Procedure 2 - PDF, Supplement to SAMS Manual Procedure 2 - Excel, Position Classification & Payroll Code Books. The request for reconsideration must be in writing and received by the Department within 30 calendar days of the date of the account review decision. Custodial parents/obligee who receive TANF should contact their Department of Human Services (DHS) caseworker if: The mother got pregnant because of rape or incest; Someone is working with them to decide if they should continue to be the caretaker for their child(ren); They are afraid because they and/or their child(ren) have been or may become victims of domestic violence involving the NCP/obligor. One Time Registration Fee - a one-time registration fee of $2.50 is charged DCSS will continue to collect past-due support until it has been paid in full or until the CP/obligee asks that her/his case be cancelled. Publication of the NCP/obligors name (and photo, if available) and amount of past-due child support owed on the Departments Delinquent ParentsWebsite. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. Illinois law requires that child support payments be withheld from thewages of the parent/obligor that is ordered to pay child support. If, as a result of the reconsideration, the CP/obligee is entitled to child support received by the Department, such support will be issued no later than 30 calendar days after the date of the reconsideration decision. It looks like your browser does not have JavaScript enabled. Intergovernmental cases may involve more than one state, tribe, or country. The VAP can be taken home from the hospital and completed at a later date. If it is appropriate, steps will be taken to change (modify) the order. According to Federal and State laws, all Child Support cases that have anOrder for Income Withholding for Supportand/or have received assistance from the Illinois Department of Healthcare & Family Services must have their support payments go through the Illinois State Disbursement Unit. is in addition to the child support payment amount and any transaction or Administrative orders may be enforced by DCSS or through the courts. Only one pass through payment is issued per month even if the CP/obligee has more than one NCP/obligee paying child support. If the payment has been issued, you may call the ACS Call Center at 1-866-338-2944 to verify the deposit in 2 working days. To make sure child support payments are received, it is important to report any change of address within seven (7) days to DCSS and the State Disbursement Unit (SDU). ALL REGIONAL OFFICES ARE NOW OPEN FOR IN-PERSON ASSISTANCE ON MONDAY, TUESDAY, AND THURSDAY FROM 8:30 AM - 4:30 PM. If a former TANF recipient requests an account review for support due and not received for a period of more than one month prior to the request, an account review decision will be issued no later than 75 calendar days after the date the Department received the request. A photo ID plus one other form of identification. A statement that the CP/obligee may request an explanation of the decision by telephone inquiry to a toll-free number or in person at a Department local office arranged by appointment through the toll-free number. JB Pritzker, Governor Theresa Eagleson, Director. If the parents provide enough information over the phone and/or by mail, an appointment/interview may not be necessary. A reference to an attached copy of the original account review decision which is enclosed with the reconsideration decision. If the mother was married or in a civil union, when the child was born or within 300 days before the child was born, that person is automatically and legally presumed to be the childs father. If you don't know where your child's other parent is, the DCSS will assist you in locating him/her. ACH Debit Fee There are no transaction fees for debit-based JB Pritzker, Governor Theresa Eagleson, Director. Fill out an application or call 1-800-447-4278 for assistance. Direct Deposit allows a custodial parent the option of having funds deposited to a checking or savings account of his/her choice. Yes, the CP/obligee will receive all of the child support and/or medical support payments made by the NCP/obligor. In Illinois, the method used to set the amount of child support isincome sharesbased onboth parents' net income and the number of children included in the child support order using the Illinois child support guidelines. Order number or other identifying number); TANF case number if the CP/obligee received TANF or Medical Assistance; and, One or both parents' Social Security number. Illinois must, however, ask another state or country to enforce the child support order under its own laws on behalf of Illinois if: Illinois does not have authority over the parties; Illinois cannot collect child support through direct income withholding; or. In Illinois, a child is legally emancipated at the age of 18 years. 603/Internal Revenue Intercept - Refund Amount. An account review decision will contain the following required information: The amount of funds, if any, to which the CP/obligee is entitled; The date by which such funds will be issued to the CP/obligee; The name and work location of the account review worker; A statement that the account review decision is the Departments final decision which is reviewable in state court unless reconsideration of the account review decision is requested in writing within 30 calendar days of the date of the decision; and. It is, however, very important that CP/obligees contact DCSS personally when new information concerning the NCP/obligor's employment status and/or address becomes known. The Department of Healthcare and Family Services places payments and refunds on hold when problems are encountered with mailing addresses. However, DCSS reviews chiild support orders every 3 years or when requested by either parent. Note: If you are a state vendor trying to reconcile your payments, then you may want to use Enhanced Vendor Remittance web app instead. The number to call to reach the AVRS is: Please enable JavaScript in your browser for a better user experience. 1-800-843-6154 The CP/obligee will receive a copy of the notice when it is sent to the employer. Sign it in a few clicks View Full Website for additional information. Child Care Payment Inquiry - call (800) 804-3833, a toll-free number that child care providers can use to check if their child care certificate has been entered for payment and an approximate mail date. The more information provided with an application, the faster a case will proceed. Click here to find your local Regional Office. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. You are entering a secure area. Child Support Payable to the Circuit Court. Genetic testing can be ordered by DCSS only if both the mother and alleged father sign an Agreement to Be Bound By the Results of Genetic Testing. In accordance with state and federal law, if a CP/obligee receives TANF cash and Medical Assistance for the child(ren), the child support and/or medical support payments are automatically assigned to the Department. Custodial parents/obligees who have non-assistance cases, should contact the DCSS Regional Office to report the situation. Ifthe CP/obligee gets a new child support order, he/she must contact her/his Department of Human Services (DHS) caseworker and DCSS worker and give each a copy of the order. Please notify the SDU of your new address either by calling (877)225-7077 to request an address change form or go to www.ilsdu.com. County Government DEPARTMENTS A-I Circuit Clerk Civil Information. Changes to existing orders are processed quickly. If the parties have received state assistance, and/or there is an Order for Income Withholding, these payments MUST be sent to the State Disbursement Unit. Custodial parents/obligees who receive TANF and miss an appointment or do not cooperate during their child support interview orany other time during the process may lose those benefits for themselves. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Contact Us - Elected Officials & Department Head Listing, Illinois Department of Healthcare & Family Service website. As in court, paternity and child support may be established by default if DCSS has proof that the alleged father received proper notification to appear for an appointment or genetic testing, but failed to appear. The SDU accepts personal checks, cashiers checks, certified checks and money orders. Credit Card Convenience Fee - a 2.95% convenience fee is charged to all payments Persons using a teletypewriter (TTY) may call 1-800-526-5812. If the CP/obligee currently receives TANF and Medical Assistance or has received them in the past and disagrees with how DCSS distributed child support payments, she/he may contact DCSS and ask for a review of the account. To try to collect past-due child support from the NCP, DCSS may automatically use one or more special collection tools including: Intercepting federal and state income tax refunds (if the case is TANF or Foster Care and the NCP owes $150 or more, or $500 or more, if the case is non-assistance); Intercepting other state payments, such as lottery winnings; Intercepting casino or racetrack winnings; Submittal to private collection agencies; Submittal to state licensing agencies for denial or revocation of professional, occupational, or recreational licenses; Submittal to the Illinois Secretary of State for suspension of drivers licenses; and/or. You have to speak with a customer service agent to make the request. Yes. forward money to another state on behalf of a caretaker relative. If the parents are not married or in a civil union when their child is born, hospital staff will give them a Voluntary Acknowledgment of Paternity (VAP) form. We also offer video conferencing appointments, contact customer service for more information at 800.447.4278. Child Support services will continue until: The youngest (or only) child in the order turns 18 years of age. Cases for custodial parents/caretakers/obligees that do not receive public assistance are called non-assistance cases. The employer must begin taking the ordered amount out of the NCP/obligors pay check the first pay period occurring within 14 business days of the date the Income Withholding for Support was mailed, faxed, or personally served on the employer. Making sure that a child is eligible to receive his/her fathers Social Security benefits, veterans benefits, pension, and/or inheritance in the event of his/her fathers death. An Administrative Paternity Order or a judicial Order of Paternity may be entered after genetic testing authorized by the Department has been conducted and the alleged father has been concluded to be the child's biological father. This is explained in more detail in the section titled If the custodial parent/obligee is receiving TANF cash assistance, will child support payments be received?. Click here to find your local Regional Office. Privacy Policy | Website Design by Granicus - Connecting People and Government. To complete an account review, DCSS may request the following information: Support Order number (court docket number, Administrative Support. IDES shares this information via data match with DCSS. Copies of documents possessed by DCSS except as prohibited by law (i.e., Internal Revenue Service and State Comptroller information), are provided at the request of the CP and/or an authorized representative. If a former TANF recipient requests an account review for current support due and not received during the month of the request and/or the prior month, an account review decision will be issued no later than 30 calendar days after the date the Department received the request. convenience fees. The reconsideration decision will include the following: A statement that the account review worker has reviewed the prior documents and decision and has considered any new documentation or statements that have been provided; A statement as to whether the original account review decision was correct or incorrect; The amount of funds, if any, to which the CP/obligee is entitled and the date by which such funds will be issued; A statement that the reconsideration decision is the Departments final decision and is reviewable in state court; and. Child Support Application Child Support Estimator Enroll for Services Federal Income Withholding For Support Form For Employment Assistance Forms and Brochures Frequently Asked Questions How to Videos Illinois State Disbursement Unit Make a Payment Non-Custodial Parent Services On-Line Services Regional Office Locations Request a Modification Last 4 digits of your Social Security Number: Your Date of birth MM/DD/YYYY: PIN: Login Help If you wish to change your name, you must mail or fax a written request that includes your previous name and your new name along with legal documentation of your name change. Since there is no fee for child support services, nothing will be retained by the Department. DNA is found inthose genes. The Illinois child support program is for families. For those states that do not allow direct service, DCSS must send a request to that state's child support agency to serve an Income Withholding for Support. This ensures your payments are made on time. No message is sent to the family. They may reduce the childs SSI check, but they cannot reduce it by all of the child support payment. If the child(ren) has/have been removed from the TANF case and then added back to the case, they cannot be removed again for one year. For general inquiries, visit the DCSS website at: www.childsupport.illinois.gov,orcall the Child Support Customer Service Call Center at 1-800-447-4278, or write to one of the following addresses: Illinois Department ofHealthcare and Family Services. If aNCP/obligor gets behind in paying child support, a delinquency exists on the child support account. Once registered, obligors can make payments on-line using Visa, MasterCard, or Discover. A record of the Child Support you have received or paid can be obtained from the Circuit Clerks Office. Ifthe CP/obligee has a good reason for missing an appointment she/he must contact the DHS caseworker or the DCSS Regional Office before the appointment or as soon as possible afterward. Applicants are asked to provide as much of the information requested on the application as possible. Due to the volume of checks processed by the SDU, you MUST follow the guidelines below to insure proper credit to your account: Illinois State Disbursement Unit Always include the name of the person responsible for making the Child Support payment and the court case number on your check. It reduces the paperwork involved with intergovernmental child support issues, expands administrative options, and speeds the process of income withholding. This check is for child support collected for you as a non-TANF ornon-AFDCsupport case. Clean Slate only erases past due child support payments that are owed to the State of Illinois. Custodial parents/obligees who receive Temporary Assistance for Needy Families (TANF) are automatically provided with child support services; CPs/obligees who receive Medical assistance from the Department of Human Services (DHS) are automatically offered child support services but must complete and return the client questionnaire to establish a child support case. Child support and/or medical support payments collected that are more than the current support obligation will be sent to the CP/obligee for past-due support owed. This check is a refund to the noncustodial parent. No prior court order has been established for the parties. Once DCSS has received an application or received a case referral from the Department of Human Services, the CP/obligee will receive a Child Support Appointment Notice or a Client Return Notice packet. Effective October 1, 1999, federal legislation changed the way Child Support was handled in the State of Illinois. Requests for a Child Support History report should be made in person in Room136 on thefirst floor of the McHenry County Government Center.

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